Shipping & Delivery
Getting your CoziGo to you.
We ship Worldwide and offer local fulfilment in the USA, UK and Australia.
We are committed to get CoziGo to travelling families sooner.
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🇦🇺 Australia
- AustraliaDispatched locally from our Sydney fulfilment centre.
- United StatesDispatched locally from Chicago, Illinois.
- United KingdomDispatched locally from our London warehouse.
- Rest of world All other Iternational orders are dispatched from Australia and subject to customs and duties.
Shipping within Australia
Your CoziGo is dispatched locally from Sydney, so there's no international journey before it starts its journey to you.
We aim to dispatch Australian orders within 24 hours on business days.
Orders are currently sent using Australia Post or Couriers Please.
Delivery times are estimates provided by the carrier, so please allow additional time for fulfilment and any unexpected carrier delays. We offer express shipping options, but try not to leave it until the last minute!
| Shipping Method | Cost | Estimated Delivery |
|---|---|---|
| Standard Shipping | $8.50 AUD | Up to 10 business days |
| Express Post | $15 AUD | Approx. 2 business days |
Shipping within the United States
USA orders are dispatched locally from our Chicago, Illinois warehouse.
Orders received before 11:30am CST on business days are currently dispatched the same day. Orders received after this time will generally be fulfilled the following business day.
Delivery times are estimates provided by the carrier, so please allow additional time for fulfilment and any unexpected carrier delays. We offer express shipping options, but try not to leave it until the last minute!
| Shipping Method | Cost | Estimated Delivery |
|---|---|---|
| Standard USPS | $10 USD | 5–7 business days |
| Two-Day Express USPS | $19 USD | Approx. 2 business days |
| Overnight Courier | $50 USD | Approx. 1 business day |
Shipping within the UK
UK orders are dispatched locally from our London warehouse.
We aim to dispatch orders within 24 hours on business days.
Delivery times are estimates provided by the carrier, so please allow additional time for fulfilment and any unexpected carrier delays. We offer express shipping options, but try not to leave it until the last minute!
| Shipping Method | Cost | Estimated Delivery |
|---|---|---|
| Standard Royal Mail | £5.95 | 5–7 business days |
| Express Shipping | £10.95 | Approx. 2 business days |
Shipping everywhere else
CoziGo travels almost as much as the families who use it.
Orders outside our locally fulfilled markets are generally dispatched from our Australian fulfilment centre using tracked shipping or courier services, depending on your destination.
Available shipping options and costs will be shown at checkout.
Estimated delivery
Courier: Approximately 3–4 business days
Other international services: Approximately 8–26+ business days
These are carrier estimates rather than guaranteed delivery times.
International orders can also be affected by customs processing, so we'd recommend ordering well ahead of your trip where possible. Customs and Duty are payable on these orders.
A quick note about customs
International orders outside of the USA, UK and AUS may be subject to customs duties, taxes or other import charges when they arrive in your country.
These charges aren't currently collected by CoziGo at checkout and, where applicable, are the responsibility of the recipient.
Customs requirements vary by country and can occasionally cause delivery delays that are outside our control.
If you're unsure whether charges may apply to your order, we recommend checking with your local customs authority before purchasing.
📦 Tracking Your Order
Once your order has been dispatched, you'll receive shipping confirmation and tracking information where available.
⏰ Running Late?
We know a delayed parcel feels particularly stressful when there's a flight date looming.
Delivery timeframes are estimates provided by our shipping partners and unfortunately can't be guaranteed. If your parcel is delayed, use your tracking information for the latest carrier update or get in touch if you need help.
🔎 Lost Parcel?
If your tracking indicates there may be an issue with your delivery, please contact the relevant shipping carrier so an investigation can be opened. You can also contact our team if you need assistance.
Need to make a return?
No problem. We've kept our returns information separate so you can easily find the latest eligibility requirements, timeframes and instructions in one place.
Still have a shipping question?
If you're ordering for an upcoming trip, your parcel is running late or you simply want to check something before placing your order, get in touch with our team.
We'll do our best to help.