Flying with CoziGo – Commonly Asked Questions

CoziGo is designed to fit most airline bassinets used by major airlines around the world.

Because bassinet designs vary between airlines and aircraft, we recommend checking our Airline Approvals page before you travel. If your airline isn't listed, it doesn't necessarily mean you can't use CoziGo, it may simply mean we haven't yet completed formal approval with that airline.

If you're unsure, we're always happy to help.

Learn more: View Airline Approvals

Many of the world's leading airlines have formally approved CoziGo for use with their airline bassinets.

Some airlines leave the decision to the cabin crew on the day, while others have aircraft-specific restrictions.

If your airline isn't listed on our Airline Approvals page, it doesn't automatically mean CoziGo isn't allowed. Thousands of families have successfully used CoziGo on airlines around the world where formal approval hasn't yet been sought.

As always, the final decision rests with the operating airline and the cabin crew.

Learn more: Check Airline Approvals

No.

Like other comfort items, CoziGo should only be used when it's safe to do so and in accordance with your airline's instructions.

You'll be asked to remove it during take-off and landing, and you should always follow the directions of the cabin crew throughout your flight.

Yes. British Airways offer an infant seat that can be used by little ones from birth up to 24 months, who weigh no more than 12.5kg (27.5lbs). These seats are secured onto the carrycot position by cabin crew and are adjustable to two positions: reclined or upright.

CoziGo simply clips to the sides of this bouncer style chair providing a private dome over your baby. For longer legs, the long zippper can be opened to sit over those growing legs!

Aircraft changes do happen, and sometimes that means a different style of airline bassinet.

Because CoziGo is designed to fit most modern airline bassinets, it will still be compatible in the vast majority of cases.

While CoziGo has been formally approved by many airlines, cabin crew always have the final say on board.

If you're asked about CoziGo, it can help to explain that:

it's made from breathable mesh;

it includes viewing windows so you can easily check on your baby;

it can be removed in seconds using the quick-release clips; and

it's not used during take-off or landing.

If you're still unable to use it, we'd love to hear about your experience. It helps us continue working with airlines to expand formal approvals and improve the experience for future families.

It depends on the airline and the aircraft.

Some premium cabin bassinets have a different design that isn't compatible with CoziGo. For example, certain Emirates A380 Business Class bassinets and some Qantas First and Business Class bassinets have specific restrictions.

We recommend checking our Airline Approvals page before you travel for the latest airline-specific information.

CoziGo fits most airline bassinets currently used by major airlines.

Because bassinet designs vary between airlines and aircraft types, we can't guarantee compatibility with every bassinet in service.

If you're unsure, get in touch before you travel. Our team is always happy to help.

CoziGo can be used over an infant capsule or car seat when it's attached to your stroller or in an airline seat.

It has not been tested for use while a capsule or car seat is installed in a moving road vehicle, so we don't recommend using it in this way.

Every airline has its own age, weight and size limits for bassinets, but most are suitable for younger babies who aren't yet able to sit up or pull themselves upright.

We recommend checking your airline's requirements before you book and requesting a bassinet as early as possible, as availability is limited.

For more information, visit our Guide to Airline Bassinets.

Once your baby reaches the airline's weight or size limit, they won't be able to use the onboard bassinet.

The exact limits vary by airline, so it's always worth checking before you travel.

If your little one has outgrown the bassinet, CoziGo can still be used throughout your trip on compatible prams and strollers, helping create a familiar sleep space once you're off the plane.

Most airlines allow you to request a bassinet after booking your flight, although some require you to contact their customer service team directly.

Because bassinets are limited, we recommend requesting one as soon as your booking is confirmed.

For airline-specific tips and booking advice, see our Guide to Airline Bassinets.

You can start using CoziGo as soon as your baby is comfortably using a compatible pram, stroller or airline bassinet.

Many parents choose to introduce CoziGo at home before travelling so it becomes part of their baby's familiar sleep routine. That way, when you're away from home, your little one already associates it with sleep.

CoziGo is designed for use with compatible prams, strollers and airline bassinets.

Families use it in all kinds of situations, including:

airport lounges;

flights;

holidays;

poolside;

walks around the neighbourhood;

café lunches;

outdoor events; and

everyday errands.

Wherever nap time happens, CoziGo helps create a calmer, more familiar sleep environment.

Every baby is different, so we can't promise longer naps. Although we get emails all the time telling us how CoziGo has helped with their cat napping baby.

What CoziGo does is help reduce some of the things that commonly interrupt sleep while you're out and about, including bright light and visual distractions. This in turn prevents babies from waking up after the first 40 minute block and lets them resettle quickly and easily.

Combined with your usual sleep routine, many parents find it helps their little one settle more easily while travelling or on the go.

Not at all.

Think of CoziGo as something that supports your existing routine, not replaces it.

Your usual sleep cues, like a favourite comforter, white noise, a bedtime story or a cuddle, are still important. CoziGo simply helps create a calmer environment that supports those familiar routines, even when you're away from home.

Absolutely.

While many families first discover CoziGo because they're travelling, it quickly becomes part of everyday life. Many wonder how they got through the day before their CoziGo.

It's perfect for pram walks, coffee catch-ups, park visits, shopping trips and anywhere your baby naps on the go.

Yes, provided it is used in accordance with the product instructions and with a compatible pram, stroller or airline bassinet.

Always supervise your baby while using CoziGo and follow safe sleep practices.

Yes.

Although CoziGo was originally designed with travel in mind, many families continue using it long after the holiday ends.

Whether you're exploring a new city or simply walking around your local neighbourhood, CoziGo helps create a familiar sleep space wherever the day takes you.

Travelling introduces lots of things that can make sleep more difficult, including unfamiliar surroundings, bright light, noise, movement and extra stimulation.

That's why naps on the go often look different to naps at home.

CoziGo helps by creating a darker, calmer environment that reduces visual distractions, making it easier for many babies to relax and settle while travelling.

Yes Absolutley, if you can.

Using CoziGo for a few naps before you travel helps your baby become familiar with it as part of their sleep routine.

When they see the same sleep space on holiday or on the plane, it can feel more familiar and comforting.

Many families find it does. In fact Sleep Consultants worldwide recommend using CoziGo to their clients as an every-day tool for better baby sleep.

Babies thrive on consistency, and familiar sleep cues can make settling in new environments much easier.

Using CoziGo alongside your usual routine, whether that's a sleep sack, favourite comforter, white noise or bedtime story, helps create a familiar environment wherever you are.

🌞 Safety & Product Information

Your baby's safety is always our top priority. Here are answers to the questions we hear most often about how CoziGo is designed and how to use it safely.

Yes.

CoziGo has been used by families for over a decade. It has been thoughtfully designed to help create a darker, calmer sleep environment while maintaining airflow through its breathable, air-permeable mesh construction.

Like any baby product, CoziGo should always be used according to the product instructions and alongside safe sleep practices. Always supervise your baby while using CoziGo and follow the directions of your airline or stroller manufacturer where applicable.

Yes.

CoziGo has been used by families for over a decade. It has been thoughtfully designed to help create a darker, calmer sleep environment while maintaining airflow through its breathable, air-permeable mesh construction.

Like any baby product, CoziGo should always be used according to the product instructions and alongside safe sleep practices. Always supervise your baby while using CoziGo and follow the directions of your airline or stroller manufacturer where applicable.

Breathability is at the heart of CoziGo's design.

Unlike solid fabric covers, CoziGo uses a fully tested air-permeable and breathable mesh panels that encourage airflow while still helping reduce light and visual distractions around your baby's sleep space.

The mesh construction helps create a more comfortable environment while allowing fresh air to circulate.

No.

CoziGo is specifically designed to maintain airflow through its breathable mesh construction.

The mesh allows air to circulate while helping reduce visual stimulation, creating a calmer environment without enclosing your baby.

CoziGo blocks up to 97% of light, helping create a darker environment that encourages sleep, even in bright or busy surroundings.

The exact amount of light blocked will vary depending on how the sun is positioned and the environment around you, but CoziGo is designed to significantly reduce brightness and visual distractions.

Yes.

CoziGo helps protect your baby from direct sunlight while creating a darker, more comfortable sleep environment. In fact, it offers UVP 50+ which is super important as we are recommended to avoid sunscreen altogether on babies of less than 6 months old.

It's important to remember that CoziGo is designed as a sleep cover, not a replacement for sun-safe practices. Always position your stroller appropriately and avoid prolonged exposure to direct sunlight, particularly in hot weather.

Absolutely.

CoziGo includes convenient viewing windows so you can easily check on your little one without lifting the cover and disturbing their sleep.

The quick-release clips also allow the cover to be removed in seconds whenever you need access to your baby.

CoziGo is designed with breathable mesh to encourage airflow and help create a comfortable sleep environment.

Like any stroller accessory, the temperature inside will be influenced by the surrounding weather conditions. On warm days, always follow general sun safety advice, ensure adequate airflow and avoid leaving your baby in direct sunlight for extended periods.

Some customers love pairing their CoziGo with a stroller fan in very hot climates giving even more peace of mind.

No.

CoziGo is not designed to be waterproof, although it can withstand a little sprinkle.

Its breathable mesh construction prioritises airflow and comfort, making it ideal for sleep while travelling or out and about. If rain is expected, we recommend using your stroller's dedicated rain cover where appropriate.

Yes.

CoziGo fabrics have been tested to relevant safety standards for flammability.

As with any textile product, always keep CoziGo away from open flames, heaters and other heat sources.

CoziGo is made from carefully selected, lightweight materials designed to balance durability, breathability and everyday practicality.

Every component has been chosen to help create a comfortable sleep environment while standing up to the demands of family travel and everyday use.

No.

CoziGo is designed to support sleep on the go by helping create a darker, calmer environment.

It is not a substitute for safe sleep practices or appropriate adult supervision.

Always follow your usual safe sleep routine, use CoziGo as directed and supervise your baby at all times.

CoziGo is compatible with many of the world's most popular prams and strollers.

In many cases, yes.

CoziGo is compatible with a wide range of compact and travel strollers, provided they meet the required dimensions and allow the product to be fitted correctly.

Yes.

CoziGo can be used on many bassinet-style prams, helping create a darker, calmer sleep environment for younger babies while you're out and about.

Always ensure the product is fitted according to the instructions and that airflow is not obstructed.

CoziGo can be used over an infant capsule when it's attached to a compatible stroller or when the capsule is placed on the ground in appropriate situations.

It has not been crash-tested for use while a capsule is installed in a vehicle, so it should not be used in this way.

Not in a car!

CoziGo is not designed or approved for use while a car seat is installed in a vehicle. However, CoziGo fits nicely on a car seat if you have purchased a seat on a flight for your baby or toddler and want to block distractions for sleep time.

For safety reasons, it should only be used on compatible airline bassinets, prams, strollers and appropriately positioned infant capsules.

CoziGo has been designed to suit a wide range of compatible bassinets, prams and strollers.

Rough sizing is provided below, but it's somewhat flextible as the fabric stretches to size.

Length: 80cm/31.5in
Width: 45cm/ 18in
Height: 35cm/in

It depends on the accessory.

CoziGo is designed to be used on its own to provide a darker, calmer sleep environment. Some accessories, such as rain covers or insect nets, may affect how CoziGo fits or performs.

If you're unsure whether your accessories are compatible, please contact us before use.

Quite possibly.

Because CoziGo is designed to fit a wide range of compatible prams and strollers, many families continue using it as they upgrade or change models.

Compatibility depends on the individual pram design.

Some side-by-side and tandem prams have enough clearance for CoziGo, while others do not.

You're welcome to get in touch with our team before purchasing.

CoziGo is designed to be quick and easy to fit.

Simply secure the attachment points according to the included instructions, making sure the cover is fitted correctly and airflow is not obstructed.

If you're using CoziGo for the first time, we recommend practising at home before your next trip so you're familiar with fitting it when you're out and about.

Yes.

CoziGo features quick-release clips, allowing you to remove it in seconds whenever you need to access your baby or if you're asked to remove it by airline cabin crew.

When you're finished using CoziGo, simply fold it neatly and place it back into its travel pouch.

Its compact design means it takes up very little space in your nappy bag, carry-on or pram basket, so it's easy to keep with you wherever you go.

Yes.

Every CoziGo includes a compact travel pouch, making it easy to store between naps and keep protected while you're travelling.

CoziGo weighs approximately 600 grams (1.3 lb) making it lightweight enough to carry with you every day without adding unnecessary bulk to your travel gear.

Absolutely.

In fact, we recommend it.

Keeping CoziGo in your carry-on means it's ready to use from the moment you leave home, whether your baby falls asleep at the airport, on the plane or while exploring your destination.

The carry bag has velcro straps designed to attach to the outside of your carry-on bag if you are short of packing space.

For the best care, follow the cleaning instructions provided with your CoziGo.

Regular gentle cleaning will help keep it looking its best and ready for your next adventure.

If your CoziGo becomes wet, allow it to dry completely before storing it.

No - please don't put it in the washing machine.

Please refer to the care label supplied with your CoziGo for the recommended cleaning instructions.

Following the care instructions will help maintain the performance and longevity of the product.

If your CoziGo becomes damaged or you have concerns about its condition, stop using it and contact our customer support team.

We'll be happy to help assess the issue and discuss the best solution.

Every CoziGo includes product instructions to help you get started. You can view them online here.

If you've misplaced them, please contact our team and we'll be happy to provide another copy or help answer any questions about fitting and using your CoziGo.

You can leave CoziGo attached while you're out and about, but we recommend removing and storing it when it's not needed or when your stroller is being transported or stored for extended periods.

This will help keep it clean and in great condition for years to come.

The travel bag that comes with your CoziGo is designed to be attached to the handle bars of your stroller for easy access.

CoziGo ships worldwide.

Available shipping destinations, delivery options and estimated timeframes are shown during checkout.

For the latest information, please visit our Shipping Information page.

Delivery times vary depending on your location and the shipping method selected at checkout.

Once your order has been dispatched, you'll receive a confirmation email with tracking details so you can follow its journey.

For estimated delivery timeframes, visit our Shipping Information page.

Yes.

As soon as your order has been dispatched, we'll send you a shipping confirmation email with your tracking information.

If you haven't received your tracking details, please check your junk or spam folder first, then contact our team if you still need assistance.

If you're ordering from outside Australia, your order may be subject to customs duties, import taxes or other local charges.

These fees are determined by your country's customs authority and are the responsibility of the customer unless otherwise stated.

For more information, please refer to our Shipping Information page.

We want you to feel confident shopping with CoziGo.

If you need to return your order, our Returns Policy explains the process for change-of-mind returns, faulty products and your rights under Australian Consumer Law.

Learn more: View Returns Policy

Yes.

If you believe your CoziGo has a manufacturing fault, please contact our customer support team.

We'll work with you to assess the issue and, where appropriate, arrange a repair, replacement or other remedy in accordance with our Warranty and Returns Policy.

We're sorry if we've made a mistake.

Please contact our customer support team as soon as possible with your order number and a photo of the item you received. We'll work quickly to resolve the issue.

If your order arrives damaged, please contact us as soon as possible and include:

your order number;

photos of the product; and

photos of the packaging, if possible.

This helps us investigate with our shipping partner and resolve the issue as quickly as we can.

We're always happy to help.

If you can't find the answer you're looking for, our team is just a message away.

Contact us via:

Email: hello@cozigo.com

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Learn more: Contact Us