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Shipping

  • Although postage and handling costs somewhere between $12 and $19 per item, Fly Babee is happy to announce that we now provide FREE SHIPPING Australia Wide.  

  • Express Post is available for a flat rate of $10.00. Delivery is 2 business days.

  • We aim to despatch your order within 24 hours (business day) of receiving your order.

  • Products are despatched to Australian addresses using Australia Post. Please allow up to 10 days for delivery.

  • We ship worldwide. We only provide Tracked Service or Courier depending on what country you are in.

  • International Postage Prices:

    Belgium

    $25.00

    Canada

    $20.00

    China

    $25.00

    Croatia

    $25.00

    Denmark

    $25.00

    Estonia

    $25.00

    France

    $25.00

    Germany

    $25.00

    Hong Kong

    $25.00

    Hungary

    $25.00

    India

    $35.00

    Indonesia

    $35.00

    Ireland

    $25.00

    Israel

    $25.00

    Japan

    $35.00

    Lithuania

    $25.00

    Malaysia

    $25.00

    Malta

    $25.00

    Netherlands

    $25.00

    New Zealand

    $18.00

    Poland

    $25.00

    Portugal

    $25.00

    Singapore

    $25.00

    Slovenia

    $25.00

    Spain

    $25.00

    Sweden

    $25.00

    United Kingdom

    $25.00

    USA

    $20.00

    REST OF WORLD

    $48.50

     

    • We cannot guarantee delivery time but Australia Post quotes between 3-5 days for Australia Wide and up to 10-14 days for International orders.

    • We cannot be responsible for lost parcels. A case must be opened by the shipping company.

    RETURNS & REFUNDS

        At CoziGo, customer satisfaction is our top priority and we want you to buy with confidence. If you are still not completely satisfied with any of our products, please contact us before returning your order within 14 days from shipping date and we will be happy to honour an exchange or refund, excluding shipping costs. To receive your refund, the original receipt must be included and the item must be in re-saleable condition, unused and in original packaging. If you have an item that is not in ‘as new’ condition, please contact us prior to returning the goods. We recommend that all returns are sent via a traceable form of postage or shipping as we cannot be responsible for return packages lost in the mail. CoziGo is designed to fit most airline bassinets. There are a number of old aircraft that carry bassinets that are not appropriate to use with CoziGo. If you are unlucky enough to get a bassinet that CoziGo doesn't fit, take a photo of it and return the unit in unused condition and we will offer a full refund. CoziGo is designed to fit most airline bassinets. There are a few aircraft that carry bassinets that are not appropriate to use with CoziGo. If you are unlucky enough to get a bassinet that CoziGo doesn't fit, take a photo of it and return the unit in unused condition and we will offer a full refund.

    DAMAGED OR FAULTY ITEMS

      If you receive an item which is damaged we will replace or refund it. Please contact us with details of the problem prior and return the damaged item within 14 days of receipt. Once your return has been processed you will receive an email to the address you gave at the time of ordering, notifying you that you have been refunded. Please allow up to 14 days for your refund to be processed.