Plane Pal is a custom designed inflatable cushion that fills the space between your child’s seat and the seat in front. Made from high quality nylon, Plane Pal is lightweight and compact and comes with a pump for stress free, easy inflation after take off. Plane Pal can also be used on trains and buses and for car travel.
FREQUENTLY ASKED QUESTIONS:
WILL PLANE PAL FIT ALL PLANE SEATS? WILL IT SIT FLUSH WITH THE SEAT?
Plane Pal is designed to fit most economy airlines and most standard, bus and train seats. Plane Pal is designed so that it has 2 sizes. It can be used upright or upside down to fit the space between your child’s seat and the seat in front. In most cases it will sit flush with your child's seat. By inflating Plane Pal in position you can adjust the level of inflation to ensure a snug fit that is level with the seat.
Plane Pal can be used in bulk head or bassinet rows. Simply turn it lengthways and secure with additional hand luggage if need be. For extra-large areas, you may be able to used 2 Plane Pals.
ARE PLANE PALS ALLOWED ON ALL AIRLINES?
The advice from most airlines is that as long as the aisle and area between your seat and the seat in front remains clear during take-off and landing you are entitled to use an inflated cushion during the remainder of the flight. We highly recommend contacting your airline carrier prior to purchasing to ensure they will allow its use. Although we do find that depending on who you speak to the answer can change back and forth during one phone call! We do not accept returns for refusal of use. Singapore Airlines have formally approved the use of inflatable pillows.
Emirates Do Not Allow Plane Pal – They DO allow CoziGo.
Remember that Plane Pal is designed for all forms of travel including rail, buses and cars,
WHO CAN USE A PLANE PAL?
Plane pal was designed with children between 2-8 years old in mind, as they can utilise the product to its full potential and extend their legs or lay flat.
Adults tend to only be able to sit crossed legged or with their legs set to one side. For many adults just being able to raise their legs helps them to travel more comfortably.
CAN AN INFANT (CHILD UNDER 2 YEARS) USE A PLANE PAL?
If you choose to purchase a seat for your infant or are lucky enough to have a spare seat allocated to you on your flight then Plane Pal can most certainly be used. CoziGo is a better product to consider if using a bassinet for your baby.
Plane Pal is highly effective for infants and toddlers if used correctly. It is important to closely monitor your toddler to ensure they do not roll off the seat or Plane Pal. It is vital that their seat belt remains fastened at all times to avoid injury.
WHAT ARE THE DIMENSIONS AND HOW MUCH DOES IT WEIGH?
Inflated the Plane Pal measures: 57cm x 47cm x 37cm and weighs 900 grams (0.9 kg).
A deflated Plane Pal stowed in the Plane Pal travel bag measures approx. 40cm x 16cm x 10cm.
The foot pump measures 24cm x 16cm x 14cm and weighs 350 grams (0.35 kg) and can also be stowed in the travel bag.
The Plane Pal, pump and travel bag weigh 1.3 kgs when packaged together.
IMPORTANT INSTRUCTIONS - PLEASE READ:
RETURNS AND REFUNDS
At CoziGo, customer satisfaction is our top priority and we want you to buy with confidence. If you are still not completely satisfied with any of our products, please contact us before returning your order within 14 days from shipping date and we will be happy to honour an exchange or refund, excluding shipping costs. To receive your refund, the original receipt must be included and the item must be in re-saleable condition, unused and in original packaging. If you have an item that is not in ‘as new’ condition, please contact us prior to returning the goods. We recommend that all returns are sent via a traceable form of postage or shipping as we cannot be responsible for return packages lost in the mail. CoziGo is designed to fit most airline bassinets. There are a number of old aircraft that carry bassinets that are not appropriate to use with CoziGO. If you are unlucky enough to get a bassinet that CoziGo doesn't fit, take a photo of it and return the unit in unused condition and we will offer a full refund. We do not provide a refund for refusal of use - please research your airlines policies on the use of comfort aids.
- Although postage costs somewhere between $10 and $18 per item, CoziGo is happy to announce FREE Shipping for orders over $80. Customer satisfaction is our top priority and we want you to buy with confidence. If you are not completely satisfied with any of our products, please contact us before returning your order within 14 days from shipping date and we will be happy to honour an exchange or refund, excluding any shipping costs.
To receive your refund, the original receipt must be included and the item must be in re-saleable condition, unused and in original packaging. If you have an item that is not in ‘as new’ condition, please contact us prior to returning the goods. We recommend that all returns are sent via a traceable form of postage or shipping as we cannot be responsible for return packages lost in the mail.
DAMAGED OR FAULTY ITEMS
If you receive an item which is damaged we will replace or refund it.
Please contact us with details of the problem prior and return the damaged item within 14 days of receipt. Once your return has been processed you will receive an email to the address you gave at the time of ordering, notifying you that you have been refunded. Please allow up to 14 days for your refund to be processed.